Customer Service Representative
Responsibilities include:
Greet customers professionally when they arrive and provide personalized assistance
Employ consultative selling techniques to build relationships with customers and provide them with expert guidance and support
Process sales transactions at the POS (point-of-sale) counter
Upselling items to customers based on the items they have chosen
Execute special orders for items that are not in stock or that we do not usually stock
Work with other stores and warehouses to locate items in an efficient manner
Merchandise placement, rotation, and pricing responsibilities to include stocking
Arrange special sales, clearance items, and impulse-buy products
Learn and adapt to the agricultural seasons and transition to the customers' needs
Maintain a clean and organized environment
Qualifications for the position include:
Computer proficient
Bilingual (English/Spanish) a plus
Positive attitude, with excellent customer service
Excellent communication and organizational skills
Attention to detail and willingness to learn a large product base
Retail, hardware, or agriculture experience a huge plus
Benefits:
Healthcare (Medical, Dental, and Vision), 401K matching, six paid holidays, Earned Vacation time, Bereavement Pay, and Premium Pay.
Following all COVID-19 CDC Guidelines
The role could be rotational between Bakersfield and Delano, CA.
Store hours Monday-Friday 6:30am-5pm/Saturdays 6:30am-1pm (Closed Sundays)
Job Type: Full-time
Pay: $14.50 - $17.50 per hour
About us
Golden Valley is a family-owned and operated grower supplier that offers a diverse group of products. Headquartered in Bakersfield, its reach goes well beyond its bordering counties. With expansion plans on the horizon beyond CA into Latin America. We are looking for career-minded professionals who will grow with us. Who is aligned with the Organization's Core Values and champions them?
Fast-paced hardware store pursuing an outgoing professional with experience in retail sales or customer service. The full-time position is available with additional benefits after a 90-day probationary period. Opportunity for advancement with this growing company!